Patient Access helps sustainability as visits to the GP are 4 in 10 lower, and to A&E 2 in 10 lower, with this simple innovation developed by GPs. They phone all the patients first! Patients love the service as they speak to their own GP usually within the hour, and come in usually the same day if necessary. GPs love it as they gain control of their workload, and save time. Any practice can do it. Evidence, case studies and research on our website.